Frequently Asked Questions
Frequently Asked Questions
Seedk Art is part of the Titan Hive LLC creative ecosystem. Our mission is to offer high-quality, custom-made products, crafted with passion, precision, and purpose.
🎨 What kind of customizations do they offer?
We offer DTF printing, sublimation, and heat transfer vinyl on t-shirts, hoodies, mugs, and more. You can send us your design or choose from our exclusive templates.
🧾 How can I place a custom order?
Just message us on WhatsApp or send your request to support@thetitanhive.com . Our team will guide you step by step to create your ideal design.
⏱️ What is the production time?
The average production time is 3 to 5 business days, depending on the volume and type of customization. We will notify you as soon as your order is ready to ship.
🚚 How long does shipping take?
Shipments within the US take 3 to 7 business days after the order has been dispatched. You will receive a tracking number via email.
💳 What payment methods do you accept?
We accept credit cards, debit cards, PayPal, and Shop Pay. Payments are processed securely through Shopify Payments .
♻️ Can I change or return my order?
Yes, within 7 business days of receipt, provided the item is unused and unpersonalized. Personalized products are not eligible for return, except for manufacturing defects.
📦 What do I do if my order arrives damaged?
Contact us immediately at support@thetitanhive.com within the first 24 hours . We will evaluate the case and arrange for a replacement at no additional cost.
All Seedk Art services and policies are regulated by Titan Hive LLC , based in Boston, Massachusetts, USA. Your satisfaction and trust are our priority.
